Refund Policy
Last updated: August 13, 2026
This Refund Policy explains how refunds work for ListingGood subscriptions and credits.
1. Subscription Refunds
- If you are not satisfied with a paid subscription, you may request a full refund within 7 days of your first payment.
- Refund requests must be sent to info@listinggood.com from the email address associated with your account.
- After the 7-day period, subscription fees are non-refundable, but you may cancel at any time to stop future billing.
2. Credits and Usage Balance
- Sign-up credits, monthly subscription credits, and wallet balances are digital consumption units, not cash balances.
- Used credits are non-refundable.
- Unused monthly subscription credits expire at the end of the billing cycle and do not roll over unless otherwise stated.
- Wallet balances from top-ups are non-refundable but remain available for future use.
3. Processing Time
Approved refunds are processed within 5–10 business days. The time for the refund to appear in your account depends on your payment provider.
4. Exceptions
We reserve the right to deny refund requests in cases of fraud, abuse, or violation of our Terms of Service.
5. Contact
For refund requests or billing questions, contact us at info@listinggood.com.